Refund & Returns Policy
Refund Policy
Effective Date: [Insert Date]
At Miyad Mart, we strive to provide our customers with high-quality products. However, if you are not completely satisfied with your purchase, we are here to help.
1. Eligibility for Refunds
To be eligible for a refund, please ensure that:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- You must provide a receipt or proof of purchase.
2. Timeframe for Refund Requests
You have [number of days, e.g., 30 days] from the date of delivery to request a refund. If [number of days, e.g., 30 days] have gone by since your purchase, unfortunately, we can’t offer you a refund.
3. Non-Refundable Items
Certain types of items are exempt from being refunded, such as:
- Gift cards
- Downloadable software products
- Some health and personal care items
4. Process for Refunds
To initiate a refund, please follow these steps:
-
Contact Us: Reach out to our customer service team via email at [Insert Email Address] or call us at +880 1626-063018 to inform us about your refund request.
-
Return the Item: After receiving confirmation, return the item to our specified address:
Miyad Mart
[Insert Address]
[Insert City, State, Zip Code] -
Refund Processing: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
5. Shipping Costs
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- If you receive a refund for a defective or incorrect item, we will cover the return shipping costs.
6. Exchanges
If you need to exchange an item for the same item, please contact us. We will provide you with further instructions for the exchange process.
7. Contact Us
For any questions regarding our refund policy, please contact us:
- Phone: +880 1626-063018
- Email: [Insert Email Address]
- Website: https://miyadmart.com
Thank you for shopping with Miyad Mart!